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We firmly believe in and stand with our products. But like any other software, we understand that sometimes they might not work perfectly (without issues) for everyone all of the time. If you find a bug on our products that we are unable to resolve and if that makes the system unusable, we are more than happy to provide a refund within 14 days of your original purchase. We will not be responsible for any issues that generate due to third party themes and plugins.
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We cannot provide refunds due to technical issues unless you allow us to adequately try and assist you. If we are unable to resolve the issue for you, we will provide a refund. Before requesting a refund, please open a ticket in corresponding section stating your issue in details along with screenshots.
Refunds may only be issued within 14 days of the purchase date. After 14 days no refunds can be processed.
Refunds will not be granted if you simply decide not to use the purchased products or you buy it by mistake. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
Refund will not be issued for any custom feature that was not present during the time when you bought it.

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